Organizational Knowledge Framework for Better Decisions in Wicked Environments

Abstract

An attempt is made in this paper to suggest a model that tries to augment the effective use of existing organizational knowledge repositories in the strategy-making function. The paper assumes that organizations are already in the process of developing their own knowledge repositories with the help of teh existing knowledge management tools and techniques. The currect framework tries to develop an enquiry system by taking help from world-class strategy experts who provide guidelines for effective thinking and retrieval of the existing learning experience in organizations. It also addresses the conflicting issues that may prove useful in the development of the strategic intent in today's organizations. The paper specifically focuses on the suggested approach under conditions of uncertainity and argues the validity of the presented model. It is expected that this work would lead to the acceptance of the model in organizations for further efficacy in building strategy. This will also lead...